FAMILY INDUSTRIES event TERMS & CONDITIONS

We are looking forward to working together! Please take a minute to read through our terms and conditions before hitting approve on your order. We will ensure that you receive top notch customer service throughout the entire process.

Terms & Conditions

Approval & Payment

● A 50% deposit is due upon approval of proposed quotes; the remaining balance is due immediately

following the event unless otherwise agreed in writing.

● Cancellations made more than 20 business days before the event are subject to a 50% cancellation fee.

Cancellations within 20 business days are subject to a 100% fee.

● Payments can be made by check, wire transfer, or credit card (3.5% fee applies to credit card payments).

Scope & Changes

● Any changes to item type, quantity, or hours after quote approval may result in additional charges and are

not guaranteed.

Client-Supplied Items

● If the client provides garments or items for customization, a 2% damage allowance should be factored in.

FI is not liable for replacing damaged items.

On-Site & Off-Site Production

●Hours and services included are based solely on the approved quote. Additional on-site hours or days must

be requested in advance and are subject to availability and additional charges.

●Items not printed on-site may be printed off-site at FI’s facilities. This service is billed separately and quoted independently. Contact your rep for more information.

General Terms

● All visuals provided (mockups, renderings, etc.) are for reference only. Final output may vary slightly.

● These Terms & Conditions, along with any related invoice, quote, or purchase order issued by FI, constitute

the full agreement. In case of conflict, these Terms & Conditions take precedence.

● This agreement is valid for one (1) year from the signing date.